SUMMARY
Director level designer with seventeen years management experience
Proven ability to create teams, lead designers and foster design culture
Hands-on knowledge of complete product development lifecycle
Extensive UI & Interaction design skills for mobile products
Excellent communicator and able to articulate design vision at any level

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EXPERIENCE

PRODUCT DESIGN MANAGER
Facebook
Sep 2015 – Present
Responsible for design across these products:
- Video
- Facebook Spaces for Oculus Rift and Facebook 360 for Gear VR
- 360 Video, 360 Photo, 360 Audio
- Surround 360 Camera

CO-FOUNDER & HEAD OF DESIGN  
LIMINAL AR
Feb 2015 - Sep 2015
Leading all design (UX & ID) for an Augmented Reality (AR) start-up. Leveraging previous experience in both AR and connected devices product design.

DESIGN DIRECTOR & HEAD OF STUDIO  
HERE Adventure Lab @ Nokia
Jan 2013 - Feb 2015
Drove design of a new product family for HERE.  Led hero product UX from concepting through to execution for shipping.  Developed complete system around a connected single-purpose device, with custom UI and novel physical interaction model.  Created supporting iOS app, web front-end, cloud services, and a custom map layer.  Managed ten designers, and worked daily with Directors of Product and Engineering to implement design vision.

CREATIVE LEAD & HEAD OF STUDIO
Advanced Design @ Nokia
Oct 2011 - Jan 2013
Built a new design studio, with design disciplines including ID, UI, Interaction Design, Visual Design and Design Research.  Led eight designers to create a new portfolio of products based on next generation technologies including near eye displays, sensor arrays, flexible LEDs and novel materials.  Worked with Engineering teams to build functional prototypes.

HEAD OF DESIGN EVALUATION
Brand Experience Design @ Nokia
Oct 2009 - Oct 2011
Developed industry-leading UX Competitive Evaluation Program.  Using innovative heuristics and scoring system, conducted over forty detailed UX reviews of Nokia and competitor products.  Results delivered to C-level executives, and worked with Product teams to implement changes.

UX COMMUNITY MANAGER
User Experience Design @ Nokia
Dec 2008 - Oct 2009
Created a community program to link Nokia’s 500 plus design professionals spread across multiple organizations and sites.  Contributed to first company wide UX design strategy, working directly with VP of UX Design.

HEAD OF B2B SERVICES PORTFOLIO
Global Care Organization @ Nokia
Mar 2007 - Dec 2008
Responsible for concepting and implementing new portfolio of services for Nokia’s carrier customers in all global markets.  Built team and supporting infrastructure to enable delivery.

MANAGER, SERVICES BUSINESS DEVELOPMENT ROLES
EMEA and Australia Care Organizations @ Apple
Jan 2000 - Jan 2007
Responsible for developing new service products in Europe and Asia-Pacific.  Led business development for all segments and channels.  Built new teams, delivery capability and sales strategy in the service organization to support products

 

 

EXPERTISE
Creative Direction
UX Design
UI & Interaction Design
Information Architecture
Design Strategy
Product Management
Design Leadership
Design Production
Usability & User Testing
Competitive Analysis

EDUCATION
Certificate in Design Strategy, 2011
California College of the Arts

Bachelor of Arts, 1999
University of Queensland

ORGANIZATIONS
Design Management Institute
Usability Professionals Association
California College of the Arts Alumni
Design Authority
AIGA
IDSA

TEACHING & SPEAKING
Highlights include:
Stanford University, CS210 Course
Design Authority, “Re-Frame Design”
Digital & Design Innovation Summit
CITRIX Design Lab
California College of the Arts (DMBA, MFA, Leading by Design programs)

PATENTS & AWARDS
2 Patents awarded
8+ Patents pending / in submission
Apple Australia MVP 2002, 2003